Privacy Policy

What we collect, why we collect it, and the simple promise behind it: your information is used to serve you, never sold.

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Privacy Policy

Who we are

Costa Mesa Locksmith ('we', 'us') is a mobile locksmith service operated by the licensed team behind Golden Locks Inc., CA Locksmith License LCO4446, serving Costa Mesa and nearby Orange County cities. This page explains what information we collect through this website and our phone service, and how we use it.

Information we collect

When you call us or submit the contact form, we collect the details needed to serve you: your name, phone number, the service address or vehicle location, and a description of the job. Our website does not require accounts, and we do not collect payment card details through this website.

How we use your information

We use your information only to respond to your request, dispatch a technician, complete and document the work, provide warranty support, and comply with legal and licensing record-keeping. We do not sell your personal information, and we do not share it with marketers.

Calls and messages

Calls may be recorded for quality and training where permitted by law; California is a two-party consent state, and any recording notice will be announced. Text messages are used only to coordinate your service appointment.

Cookies and analytics

This website is a static information site. It does not set advertising cookies. If basic, privacy-respecting analytics are added later, this policy will be updated to describe them.

How long we keep information

Service records, including invoices and, for security-sensitive work such as key origination and safe opening, ownership-verification notes, are retained as required for licensing, tax, and warranty purposes, then deleted or anonymized.

Your choices

You may ask us what information we hold about you, request corrections, or request deletion where the law allows. Contact us by phone at (657) 680-4442 and we will respond promptly.

Changes to this policy

If this policy changes, the updated version will be posted on this page with a new effective date. This policy is effective as of October 2026.

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